Terms and Conditions

About Us

Scotch Corner (Turriff) are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us using the address below:

Scotch Corner

20 Main Street

Turriff

Aberdeenshire

Scotland

AB53 4AD

Email: info@scotchcornerturriff.co.uk

Phone: 01888 563079

Internet Sales Department

Office Hours: Monday to Friday, 9.00am until 5.00pm

Fax: 01888 563079

VAT Reg. No.: GB 384 6112 49

Making a Purchase

Making a purchase could not be easier. Just browse through the departments of our online store, and add any items that you wish to buy into the shopping basket. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.

When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice.

We reserve the right to refuse to accept your order for any reason whether or not payment has been received by us. If we do refuse your order we will notify you by email, and a refund will be made no later than the next working day - Monday to Friday.

We accept credit or debit card payment which is processed via the secure online payment services of Protx. We accept all major credit cards.

Orders will not be accepted without a valid card payment in the name of the registered cardholder together with details of cardholder's registered billing address. You will be given the option to designate a different address for delivery, and we recommend that this be a weekday delivery address where someone is available during the day to sign for the goods - this can be a work address.

Your card will be debited at the time of purchase. If an item is not in stock at the time you place your order, we will send you and email advising you of alternatives. If you wish to cancel the order at that stage you may do so, and we will arrange to credit in full any payment via the original method of payment.

You may also send your credit card information by telephone, fax or post.

Back Orders

If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.

Tax Charges

All prices quoted are in Pound Sterling (£) and include VAT at 17.5%, except where exemptions apply.

VAT Registration No. GB 384 6112 49

Prices are subject to change without prior notice.

Guarantee

We guarantee your satisfaction.

This guarantee is only valid for the original purchaser, and cannot be passed on should the item be sold at a future date.

In the event of a product failing under guarantee, please email us with details of the product fault, and date of purchase. A proof of purchase such as your invoice will be required to return the item.

For further information on our returns procedure, please refer to our returns policy below.

Returns Policy

If for any reason you are unhappy with your purchase, you may return it to us for a refund or exchange within 14 days of the date of despatch, provided that the goods are in a new and unused condition with the original labels and any seals still intact.

All postage charges will be the responsibility of the customer, unless the item is faulty or there is an error in the delivery.

Data Security and Privacy

No data transmission over the Internet can be guaranteed to be 100% secure. As a result whilst we strive to protect your personal data as below, we cannot ensure or warrant the security of any information you transmit to us or any other persons providing on-line products or services, and you do so at your own risk.

Scotch Corner (Turriff) takes appropriate measure to safeguard the information it holds from unauthorised access or improper use. Specifically, all personal information on its database is stored in an encrypted form. Scotch Corner (Turriff) has a strict internal security policy with which members of staff must comply as a condition of employment and no external access to the system is permitted. Scotch Corner (Turriff) continually reviews and up-dates its security procedures as new technologies become available and new activities are introduced.

Any third parties to whom information is transferred are made aware of these security practices and are also required to take reasonable precautions to protect the transferred information. Credit Card Transactions at Scotch Corner (Turriff) uses appropriate encryption protection of Protx when receiving and transmitting credit card information. Such information is also stored in an encrypted form in the Protx database and not that of Scotch Corner(Turriff).

Cookies

A cookie is a piece of information that is stored on your computer's hard drive by your web browser. In general we use cookies to remind us of who you are and to access your customer account information stored on our computers. Cookies are used on this shopping site to keep track of the contents of your shopping basket, to store delivery addresses if the address book is used, and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by following the menu path: Tools > Internet Options > Privacy and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies.

Third Party Websites

Third party web sites have separate privacy policies and data collection policies. We have no responsibility or liability for these independent policies. For more information on these website privacy policies please visit their respective home pages.

Children

This website is not targeted at children but in any event personal information will not be collected from children under 18 years without parental consent.

Enforcement

Any queries relating to Scotch Corner (Turriff) collection or use of personal information should be emailed to us at info@scotchcornerturriff.co.uk